In my life journey of dental work experiences, I've never had a more positive one as I did at Smile4Ever. One year ago I reached out to Smile4Ever and set an appointment for some dental implant(s). At that time, the work did not happen because they were cautious to inform me that because of the recent other medical procedure I had it would not be advisable for me to have dental work, until fully healed. I contacted Magda again. Her communication throughout the entire preliminary coordination was A+. Appointments, transportation, hotel, everything was a breeze with her guidance. The day of my appointment I met Krystal and my medical team. Everyone was knowledgeable, kind, courteous and made me feel like I've known them forever. Dra. Nancy Ponce, and my surgeon, WOW! Dra. Ponce's patience and gentle hands made it feel more like a spa treatment, rather than serious dental work. All my questions and concerns were promptly addressed, and "the plan" was thoroughly explained. Great bed-side manner. I loved Dra. Ponce. My surgeon comes in with his assistant and between laughs and giggles to make me feel more comfortable, before I knew it the surgery was over, pain free. And Krystal, the administrator, this chica is on the ball, with everything. She ironed out every little glitch that came up (through my own creation) and she found effective solutions for everything from payment, transport, medical passes, you name it, she did it. Gracias Krystal! By the way, I had two friends that accompanied me to my appointment and they both ended up becoming patients and actually completing their consults and some procedures the next day. How's that for team work?! And to top it all off, they let me act myself in the reception area, just a little goofy! My dental journey continues and I look forward to getting back my ear to ear smile with beautiful pearly whites. Gracias mil Team Smile4Ever!!! See you soon.
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