Terms and Conditions

Last Updated: Jan 18, 2025

These Terms and Conditions (“Terms”) govern your access to and use of the website https://bookclinics.com (the “Website”) and the services provided through it (“Services”).
By using the Website, you agree to be bound by these Terms, our Privacy Policy, Cookies Policy, and Medical Disclaimer.
If you do not agree with any part of these Terms, you must not use our Website or Services.

Who We Are

BookClinics.com (“BookClinics”, “we”, “our”, “us”) is a digital platform that specializes in medical tourism facilitation by connecting users (“you”, “patient”, or “user”) with independent healthcare providers, clinics, and hospitals (“Clinics”, “Providers”, “Hospitals”) around the world.

BookClinics is not a healthcare provider, does not offer medical advice and/or treatment, and does not represent any clinic or medical practitioner. We act solely as an information and facilitation platform to help you explore medical treatment options abroad.

Our Services

Through our Website, you can:

Browse information about Clinics, healthcare providers, and available treatments;
Request assistance from our coordinators to identify suitable Clinics;
Obtain help in arranging appointments, travel, or treatment schedules;
Request quotes or treatment plans directly from Clinics;
Request a Second Medical Opinion where available;
Access logistical support, such as airport transfers, accommodation recommendations, and translation services (where applicable).

Important:
BookClinics does not recommend or assign specific doctors or Clinics. We provide options based on your inquiry, preferences, and medical needs, but the final choice remains entirely yours.

User Responsibilities

By using our Website or services, you agree to:

Provide accurate, complete, and truthful information when submitting inquiries or forms.
Use the Website only for lawful purposes.
Avoid any misuse of the Website or attempt to disrupt its operation.

You are solely responsible for verifying the qualifications, credentials, and reputation of any clinic or healthcare provider before engaging their services.

No Medical Advice

BookClinics does not provide medical services, medical opinions, diagnoses, or treatments.
All medical information provided through our Website or coordinators is for informational purposes only.

You acknowledge that:

BookClinics is not a licensed medical care provider;
None of our employees or affiliates are acting in a medical capacity;
Any medical treatment, diagnosis, or advice must come directly from a qualified healthcare professional.

Always seek advice from your doctor or other qualified medical providers with questions regarding any medical condition or treatment.
If you believe you have a medical emergency, call your local emergency number immediately.

Relationship Between You, BookClinics, and Clinics

When you choose a Clinic and proceed with medical treatment, your legal relationship is directly between you and the Clinic. BookClinics is not a party to the medical service contract and is not responsible for:

The quality or outcome of medical care;
Pricing or billing by Clinics;
Medical negligence, malpractice, or disputes related to treatment;
Accuracy of medical or clinical information provided by Clinics.

BookClinics may facilitate communication, payment coordination, or logistics but acts strictly as an intermediary platform, not as an agent or representative of any medical provider.

Fees and Payments

BookClinics may offer its facilitation services free of charge to users, receiving compensation from partner clinics. If any direct fees apply, they will be clearly communicated in advance and agreed upon in writing.

All financial transactions related to medical treatments are conducted directly between you and the selected clinic. BookClinics is not a party to those agreements and bears no responsibility for payments, refunds, or cancellations related to third-party medical services.

Refunds or cancellations must follow the relevant Clinic’s policies. BookClinics may assist in facilitating communication between you and the Clinic regarding such matters but is not liable for refund decisions made by the Clinic.

Second Medical Opinion

You may request a Second Medical Opinion from a participating Clinic via our Website.
By doing so, you agree that:

The opinion is limited by the medical data and materials you provide;
It does not substitute for an in-person medical examination;
The physician’s conclusions are conditional and based solely on available information;
BookClinics bears no responsibility for any decision made based on such an opinion.

Accuracy of Information

BookClinics strives to ensure that all information provided on the Website is accurate, up to date, and reliable. However, we cannot guarantee the accuracy, completeness, or currency of any information related to Clinics, treatments, or services.
Information is often provided by Clinics themselves or gathered from publicly available sources.

You are encouraged to perform your own research and verify details directly with Clinics before making any healthcare or travel decisions.

Intellectual Property Rights

All text, graphics, design, logos, trademarks, and other content on the Website are the property of BookClinics or its licensors.
You may view and download materials for personal, non-commercial use only.

You may not copy, modify, reproduce, distribute, or exploit any content without prior written consent from BookClinics.

Third-Party Services and Links

Our Website may include links to third-party websites, platforms, or services.
These are provided for convenience only. BookClinics does not control or endorse such sites and is not responsible for their:

Content,
Functionality,
Data practices, or
Availability.

When using any third-party service, you are subject to its own terms and privacy policies.

Limitation of Liability

To the maximum extent permitted by law:

BookClinics is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Website or reliance on its content.
BookClinics is not liable for the acts, omissions, or errors of any Clinic or medical professional.
Our total liability, if any, shall not exceed the total fees paid to BookClinics for facilitation services in connection with your specific case.

BookClinics shall not be liable for:

Loss of data, business, or profit;
Treatment outcomes;
Medical malpractice claims;
Travel delays or visa denials.

Indemnification

You agree to indemnify and hold harmless BookClinics, its affiliates, officers, employees, and agents from any claim, loss, or demand, including reasonable legal fees, arising out of:

Your breach of these Terms;
Your use of the Website or Services;
Your violation of any law or third-party rights.

Data Protection and Privacy

These Terms of Use shall be governed by and construed in accordance with the laws of the United States of America. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of the United States.

Our Privacy Policy explains how we collect, use, and protect your personal data.
You have the right to access, correct, or delete your personal data at any time by contacting us at info@bookclinics.com.

Electronic Communications

By using our Services, you agree to receive communications (emails, messages, notifications, calls) related to your inquiries, bookings, or Website updates.
You may opt out of marketing emails at any time by following the unsubscribe instructions provided in such emails.

Governing Law and Jurisdiction

These Terms are governed by and construed under the laws of the United States of America.

Any dispute arising out of or relating to these Terms shall be submitted to the competent courts of the USA unless otherwise required by consumer protection law in your country of residence.

We encourage you to contact us first to resolve any issues amicably before initiating legal proceedings.

Changes to These Terms

BookClinics reserves the right to modify these Terms at any time.
If changes are material, we will notify users by posting an update on the Website or via email.
Continued use of the Website after such changes constitutes acceptance of the new Terms.

Contact Information

For questions or concerns regarding these Terms, please contact us at:

BookClinics Ltd.
Email: info@bookclinics.com
Website: https://bookclinics.com

Address: 100 Summer Street
Financial District
Boston, MA 02110
United States