Insurance for unexpected expenses in case of complications during treatment and 48 months after treatment Coverage up to 200,000 USD
Spain, Madrid
Hospital HM Puerta del Sur in Madrid (Spain) Reviews, Best Costs in 2025
year foundation
2011
doctors number
800
patient per year
600000
number of beds
200
number of departments
40
3.6
27
reviews
72% Patients
recommended this clinic
15 Patients
chose for this treatment
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About the clinic
Hospital HM Puerta del Sur is a highly respected medical institution located in Móstoles, Madrid. Since its founding, the hospital has become a symbol of clinical excellence and patient-focused care. It is part of the HM Hospitales group, one of the leading private healthcare networks in Spain. The hospital serves both local and international patients, offering comprehensive services across multiple specialties.
Recognized as a top hospital in Madrid, HM Puerta del Sur integrates advanced medical technologies, a highly trained multidisciplinary team, and modern infrastructure to deliver high-quality outcomes. Its mission is to combine innovation, research, and education with outstanding clinical practice.
Explore why thousands choose Hospital HM Puerta del Sur for treatment abroad. Whether you are seeking complex surgery or preventive health screenings, the hospital provides tailored solutions in a safe and trusted environment.
Comprehensive Medical Services and Specialties
Hospital HM Puerta del Sur offers a wide range of medical departments and specialties, enabling a multidisciplinary approach to patient care. Its collaboration with HM CINAC (Center for Advanced Neurological Research) strengthens its role in neurological innovation and advanced treatment.
- Neurosurgery and Neurology: Cutting-edge care for neurological disorders, including Parkinson’s, epilepsy, and spinal conditions.
- Cardiology and Cardiovascular Surgery: Diagnostics, interventions, and surgical procedures for heart diseases.
- Oncology: Multimodal cancer care with radiotherapy, chemotherapy, and surgical oncology options.
- Traumatology and Orthopedics: Advanced treatment for fractures, joint replacements, and sports injuries.
- Gynecology and Obstetrics: Maternity care, minimally invasive surgeries, and fertility support.
- Digestive System: Endoscopy, hepatology, and gastrointestinal surgeries with a focus on minimally invasive techniques.
- Otorhinolaryngology (ENT): Specialized services for ear, nose, and throat disorders including sinus surgery and audiology.
The hospital’s departments collaborate to deliver seamless care pathways, with a strong emphasis on patient outcomes and experience.
Technological Infrastructure and Medical Equipment
Hospital HM Puerta del Sur is equipped with modern medical technology and infrastructure that support accurate diagnosis and effective treatment in all specialties.
- 3 Tesla MRI: High-resolution imaging for neurological, musculoskeletal, and soft tissue diagnostics.
- PET-CT Scanner: Combines metabolic and anatomical imaging for precise cancer detection and monitoring.
- Neurosurgical Robotics: Used for deep brain stimulation (DBS) and minimally invasive brain surgery at HM CINAC.
- Hybrid Operating Rooms: Equipped for complex surgeries and real-time imaging guidance.
- Electronic Medical Records (EMR): Integrated digital system for efficient patient data management and communication.
- 24/7 Intensive Care Unit: Fully equipped ICU for critical care patients with dedicated staff and monitoring systems.
The hospital’s investment in technology enhances safety, improves treatment precision, and shortens recovery times for patients.
Highlights
Clinic Doctors
Anesthesiologist
Dermatologist
Eye surgery specialist
Gynecologist
Obstetrician-gynecologist
Psychologist
Hospital accreditations of quality
European Foundation for Quality Management
The European Foundation for Quality Management increases the effectiveness of organizations, the promotion of global ideas, and experience exchange.
Certification according to DIN EN ISO 9001 by TÜV NORD CERT
TÜV NORD DIN EN ISO evaluates quality management system, certifies and performs audits.
Hospital HM Puerta del Sur: more details about the clinic
Global Patient Support and Medical Tourism in Spain
Hospital HM Puerta del Sur provides comprehensive international patient services, making it an ideal destination for medical tourism in Spain. The hospital ensures a stress-free experience for patients traveling from abroad.
- Multilingual Assistance: English-speaking coordinators and interpreters are available to support patients through every stage.
- Travel and Accommodation Support: Help with booking flights, arranging transportation, and recommending nearby hotels.
- International Desk: Dedicated team to manage administrative procedures, treatment scheduling, and personal guidance.
- Custom Care Plans: Tailored treatment timelines that accommodate international travel requirements.
The international care team is trained to address cultural, dietary, and emotional needs to ensure comfort and confidence during the entire medical journey.
Your Care Pathway: Step-by-Step Patient Journey
The patient journey at Hospital HM Puerta del Sur is carefully structured to provide clarity and reassurance at every phase of care. Each patient is guided by a professional team from the first contact through to recovery and beyond.
- Inquiry: Patients reach out via phone or email to provide medical history and expectations.
- Virtual Consultation: Initial review by a specialist with an opportunity for Q&A and plan discussion.
- Diagnosis and Evaluation: Tests and imaging are reviewed to confirm treatment options.
- Travel to Madrid: Logistics and travel support are arranged based on the treatment schedule.
- Treatment Phase: Surgeries and therapies performed using modern techniques and personalized plans.
- Recovery and Monitoring: Hospital stay in comfortable rooms, with regular evaluations by the care team.
- Ongoing Support: Follow-up care, remote consultations, and digital medical records are provided post-discharge.
All necessary documentation, translation services, and insurance-related guidance are included in the hospital’s international patient package.
Frequently Asked Questions
- Is it safe to travel to Spain for medical treatment?
- Yes, Spain is known for its high medical standards. Hospital HM Puerta del Sur follows strict safety protocols and international quality benchmarks.
- Do I need a visa to receive treatment in Madrid?
- Visa requirements depend on your country of residence. The hospital’s international team provides support for obtaining medical visas.
- What languages does the hospital staff speak?
- English, Spanish, and several other languages are spoken by coordinators and healthcare staff to assist international patients.
- How long should I plan to stay after surgery?
- The length of stay varies by procedure. Your doctor will provide a clear recovery plan before your arrival.
- Can I send medical records in advance?
- Yes, medical documents can be sent securely for pre-evaluation. Translation assistance is also available if required.
- Does the hospital help with accommodation?
- Yes, the team assists with booking nearby hotels that offer medical tourist-friendly amenities and special rates.
- What is the hospital’s specialization?
- The hospital is known for its excellence in neurology, oncology, cardiology, and minimally invasive surgeries.
- Is follow-up care offered after returning home?
- Yes, remote consultations and medical summaries are available to ensure continuity of care once the patient returns home.
Patient reviews
3.6
Average
27 reviews
Detailed information
5 stars
56%
4 stars
11%
3 stars
0%
2 stars
4%
1 star
30%
Reviews
Spain,
Jul 13, 2025
Yo tengo consulta en Traumatología con la doctora Tamara un encanto de persona y muy profesional lo explica todo con detalle estoy muy contenta con ella.Por cierto me opero ella el pie y lo dejo preciodo
Spain,
Jul 13, 2025
La doctora Alguacil es atender y resolver lesiones deportivas
Spain,
Jul 12, 2025
He tenido que acudir a este hospital para ir a urgencias con su posterior ingreso y para operarme de forma programada (cirugía general) en otra ocasión y todo ha sido perfecto. El trato del personal, por mi parte, inmejorable. Por otro lado, he tenido que acudir a diversas consultas con los médicos respectivos y me han parecido muy profesionales y cercanos todos, algo que en otros hospitales es raro de ver en muchas ocasiones. De momento, las especialidades que me han tratado han sido traumatología y cirugía general, recomendando este centro para estas especialidades sin lugar a duda, a raíz de mi experiencia. Estoy encantada con el trato y profesionalidad de este centro, la verdad que no coincido con las reseñas más negativas que leo por aquí.
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Spain,
Jul 12, 2025
Excelente atención tanto médica como personal. Deberían mejorar la comida para los internos
Spain,
Jul 12, 2025
Estuvimos recientemente porque mi mujer dio a luz. No recordaba el servicio de comida para sobre todo en este caso una madre que acaba de tener un hijo. El desayuno es de risa, la comida no voy a decir que fuera mala pero lo más justa posible. Ya ni merienda y la cena era para verla o venía algo que sobró de la mañana y solo un plato a medio llenar.
Lo único bueno que la mayoría del personal son maravillosos.
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Spain,
Jul 11, 2025
Cada vez q voy tanto a urgencias como ha consultas muy bien en todos los sentidos.
Spain,
Jul 10, 2025
Me gusta mucho los médicos y atención recibida
Spain,
Jul 09, 2025
Organización pésima, 2 días para pedir cita en mostrador, 1 hora de espera, y me voy sin cita porque no puedo perder otra hora más en la cola. He estado atentado pedir cita por la aplicación y no hay fechas disponibles en 2 meses vista. Luego nos quejamos de la sanidad pública y esto es infinitamente peor. 😡😡😡
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Spain,
Jul 08, 2025
La atención profesional es muy buena aunque hay cierta masificación de usuarios
Spain,
Jul 08, 2025
Esta gente es una incompetente de cuidado. Sólo les interesa facturar: no eres un paciente, eres una tarjeta andante. Sus "médicos" se niegan a mirar resultados de laboratorios distintos al suyo alegando que "no coinciden los valores", lo que es clínica y éticamente inaceptable. En laboratorio no aceptan autorizaciones de Adeslas, con lo que te obligan a pagar la prueba de tu bolsillo (y tampoco aceptan resultados de otros laboratorios.
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