Dr.Sulma Janet Herrera Palma (Dental hygienist)– Best Costs, Reviews – Book Your Consultation

Professional Experience

• Current Role: Dental Assistant at YeahSmile Dental Clinic, Cancún
• Clinical Duties: Support during dental and aesthetic procedures, patient preparation, sterilization protocols, and equipment maintenance
• Administrative Support: Patient records, scheduling, materials and supplies management, treatment plan assistance, and payment processing
• Previous Experience: Customer service and administrative roles at prestigious establishments including Ritz-Carlton Cancun and Hard Rock Café Cancun

Core Strengths & Skills

• Patient Care Expertise: Ensures comfort, safety, and clear communication throughout every procedure
• Clinical Support: Assists specialists in general and aesthetic dentistry with precision and professionalism
• Operational Efficiency: Maintains smooth workflow, organizes clinical materials, and ensures compliance with sterilization standards
• Administrative Competence: Skilled in documentation, scheduling, informed consents, and treatment coordination
• Multilingual Communication: Fluent in English and Spanish with additional proficiency in French
• Customer Service Excellence: Over a decade of high-level service experience applied to patient-centered dental care

Areas of Expertise

• Dental Procedure Assistance: General dentistry, aesthetic treatments, and clinical support for specialists
• Patient Management: Patient preparation, guidance, and follow-up care
• Clinical Materials Handling: Inventory control, sterilization, and equipment readiness
• Administrative Workflow: Efficient record management, scheduling, and coordination of treatment plans
• Bilingual Communication: Assisting local and international patients

Patient Care Philosophy

• Empathy and Comfort: Creates a calm, reassuring environment for every patient
• Clear Communication: Ensures patients understand procedures, aftercare, and treatment plans
• Professional Commitment: Dedicated to high standards, continuous learning, and operational excellence
• Supportive Approach: Works closely with dentists and specialists to deliver seamless, patient-centered care

Languages

• Spanish (Fluent)
• English (Fluent)
• French (Intermediate, with medical terminology training)

FAQs

What is Sulma Herrera’s role at YeahSmile?

She is a dental assistant responsible for clinical support, patient care, materials management, and administrative coordination.

Does she work with international patients?

Yes, her multilingual skills make her highly effective in supporting international patients visiting Cancun for dental care.

What procedures does she assist with?

She supports general dentistry, aesthetic procedures, patient preparation, sterilization, and specialist dental treatments.

How does she ensure patient comfort?

Through clear communication, empathy, and a calm, reassuring presence throughout every appointment.

Is she trained in medical terminology?

Yes, she has specialized training in English and French medical terminology.